Payment, Shipping & Returns
Credit Card via Paymongo
Gcash via Paymongo
Interest-free installments via Atome
Bank Deposit to BPI
SSL SECURED CHECKOUT
LOVE IT NOW, PAY LATER.
WE DELIVER NATIONWIDE
|Rate||ETA (from dispatch)|
|STANDARD SHIPPING (FREE for orders ₱3499+)|
|Metro Manila||₱179||1-3 business days*|
|Bulacan | Laguna | Rizal | Cavite||₱199||2-10 business days*|
|Elsewhere in PH||₱219||7-10 business days*|
|SAME-DAY DELIVERY (except Sundays)|
Metro Manila & Serviceable Areas
|Based on distance from New Manila, calculated at checkout.||Within the day (except Sundays). Order by 4:30pm. Not applicable for Personalized Linens.|
|PICKUP AT NEW MANILA (except Sundays)|
Metro Manila & Serviceable Areas
|Free||Usually ready in 1 business day (excludes Sundays)*. Pickup Mon-Sat 1-5PM.|
RETURNS + EXCHANGESWe allow exchange of full-priced items (for equal or higher priced items, subject to availability) within 7 days of receiving your order. Items must be in the same condition that you received them, unused, unwashed, and in the original packaging with tags. No refunds.
Sale or promotional items unless faulty
To process your exchange
Email firstname.lastname@example.org or message our Instagram within 7 days of receiving your order. Provide your name, order # and reason for exchange. Once we confirm, please return the items within 7 days. Items sent back before notifying us will not be accepted. After inspection, we will notify regarding the delivery of the new item. Shipping costs shall be shouldered by the customer.
FAULTY ITEMSWe take extreme care to ensure our goods are of the highest quality and are thoroughly inspected prior to shipment. In the unlikely event that you received a faulty, damaged, or incorrect item, message us via the live chat button, Instagram, Viber or email@example.com and we will address it with urgency. Provide your name, order #, photo and description of the fault within 7 days of receiving your order.
ORDERS OUTSIDE AVA & AVA WEBSITEWe do not accept returns or exchanges for items made through our partner vendors or retailers. Kindly coordinate with them directly for their respective Return Policies.
Need help? Feel free to reach us via the live chat button, Instagram or +639178500331.
You may also refer to our guide for choosing linens for common mattresses and pillows in the Philippines.
Bamboo Lyocell Adult Bedding
|PRODUCT||TWIN | SINGLE||FULL | DOUBLE||QUEEN||KING||CALI KING|
|FITTED SHEET||39" x 75" x 16"||54" x 75" x 16"||60" x 80" x 16"||78" x 80" x 16"||72" x 84" x 16"|
|FLAT SHEET||70" x 102"||86” x 102"||96” x 106”||108” x 106”||108” x 106”|
|PILLOWCASE||20” x 30”||20” x 30”||20” x 30”||20” x 36”||20” x 36”|
|DUVET COVER & DUVET/COMFORTER||68" x 90"||86” x 90”||86” x 90”||102” x 90”||102” x 90”|
|BOLSTER PILLOW & CASE||22" circumference (7" diameter) x 34" long|
Swipe left/right to see all sizes.
Bamboo Lyocell Baby Bedding
|FITTED CRIB SHEET||
STANDARD (WOODEN CRIB)
PLAYPEN (PACK 'N PLAY)
|BABY COMFORTER||28" x 42"|
|ANTI-FLAT HEAD BABY PILLOW / CASE||8" x 12"|
|BABY BOLSTER / BOLSTER CASE||12" circumference x 20" long|
|TODDLER PILLOW / PILLOWCASE||14" X 20"|
Pure Linen Kitchen & Table
|TABLE NAPKIN||18" x 18"|
|PLACEMAT||14" x 19"|
|COASTER||4" x 4"|
|EASY APRON||Fits S to L|
|EASY APRON JR||Fits 3-8 y/o|
|BREAD BAG||12" x 17"|
AVA & AVA exclusively uses high quality single-ply yarn at an optimal 300 thread count (TC) for our 100% Bamboo Lyocell bedding, which makes them irresistibly soft, light, and strong.
WHY NOT HIGHER? —OF SOFTNESS
Typically you choose a high TC to maximize your sheets' softness, but it's not the most important factor; the type of fabric, yarn, and weave are. This means that at 300 TC sateen weave, our Bamboo Lyocell bedding achieves a buttery smooth and soft texture comparable to 1000 TC sheets. Bamboo Lyocell is also typically softer and lighter than conventional bamboo.
HIGHER ISN'T BETTER —OF BREATHABILITY
What results when you stuff too many low quality threads in a square inch? —heavy linens that risk overheating you. At 300 TC, our Bamboo Lyocell bedding is able to keep its breathability and thermoregulating properties with the hand-feel of 1000 TC Egyptian Cotton.
NOT ALL NATURAL FABRICS ARE CREATED EQUAL
These 3 words ensure that each stage, from fiber to finished product, is sustainable and does not involve harmful chemicals.
Organic — chemical-free plant growth
Bamboo and flax are grown without pesticides or synthetic fertilizers.
Bamboo Lyocell — sustainable fabric production
Pure bamboo fibers are naturally coarse. To make them buttery soft, conventional bamboo fabric involves toxic solvents which are harmful to your health, the planet, workers, and community.
Bamboo Lyocell is a new generation of textiles that involves a closed-loop process (99% of water saved) that uses non-toxic solvents. The result is a truly sustainable fabric that's typically lighter (yet durable) than viscose, allowing it to be more breathable and drape more freely.
OEKO-TEX® Standard 100 — chemical-free final product
An independent product label which verifies that the finished fiber contains no residual chemicals which are harmful to health.
We care for your health and our planet. Our linens are organic, and we use 100% organic OEKO-TEX® Certified Bamboo Lyocell for our bedding.
We believe that linens and eco-living should not be boring, complicated, nor unsustainable. We offer fairly priced premium linens, and highlight natural textiles through simple, timeless designs, and thoughtful craftsmanship. This means we don't just focus on the fabric, but everything from production to finished product. It's the details that set us apart!
Read more about our story
They are hypoallergenic, antimicrobial, thermoregulating, sustainably made from fast-growing plants, gentle on even the most sensitive skin and even baby's skin. With these properties, they help keep our skin and hair healthy, and our food fresh.
The luxuriously smooth and soft Bamboo Lyocell is perfect for creating a comfortable sleep environment, while the hardy qualities of Flax Linen make it an ideal textile for the daily wear in the kitchen and table.
Learn more about the benefits of Pure Bamboo Lyocell and Pure Flax Linen.
At AVA & AVA, we make pure linen home essentials you can use for years to come.
Derived naturally from flax, raw linen can be stiff and textured. The more you wash it, however, the more the fibers become softer, stronger, and more beautiful with a slight sheen. To make our fabric soft for you to already enjoy, our linens are stonewashed (literally a large spinning machine with hundreds of pumice stones softening the fabric). This means you skip the difficult process of softening it yourself and no shrinkage.
Caring for Linens
Our linens are made to last, but you can keep them in top shape by caring for them properly. The main culprits that damage ANY fabric are friction, harsh chemicals, heat & UV rays. Natural linens should be treated the same way they were made —natural and free from harsh chemicals.
In a nutshell:
SEPARATE / INSIDE-OUT - COLD water - MILD detergent - LINE dry in shade - NO IRONING necessary
|BAMBOO LYOCELL||PURE LINEN|
|Machine Wash or Handwash||
Wash inside out, separately. With like colors and fabrics, separate from rough or heavy items (towels, blankets, zippers, buttons, etc). Zip duvet covers closed. Use laundry bag if you have. Do not overload machine or wring linen.
Mild liquid detergent, no bleach or softener. If you must use powdered, dissolve fully first. Avoid "concentrated".
Cold, gentle cycle.
|Dry||Line dry in shade is best. Tumble dry low & remove promptly (slightly damp) to prevent excessive wrinkling from heat.|
|Iron||Stay wrinkle-free by shaking out between wash and dry. If desired, iron on low.||Wrinkles define pure linen (part of the charm!). If desired, iron on high while damp.|
|Store||Store in cool, dry place, away from direct sunlight when not in use. Best in breathable fabric bags. Avoid plastic & cardboard which may attract insects and cause yellowing.|
- Treat stains ASAP. The longer you wait, the harder it will be to remove. Avoid tumble-drying or ironing before treating as heat sets stains.
- Choose the right water temp to avoid setting the stain. Use WARM for oily/fatty stains; COLD for others (coffee, blood, chocolate, ketchup, red wine, etc).
- Use gentle detergents / stain removers. NO bleach & brighteners, which only fade natural dyes, strip and damage fabrics. Spot test if unsure.
- Gently rub or dab. Don't scrub.
RECOMMENDED STAIN REMOVERS
- Stain removers with active oxygen / oxygen bleach like Wonderhome Naturals Laundry Stain Remover. Active oxygen is a color-safe bleach free of chlorine and harsh chemical smells. It safely and effectively brightens, disinfects, removes dirt, stains, and odors.
- DIY stain remover: Soak stain in 1 part vinegar + 4 parts water for a few mins. and launder as usual. Repeat as needed.
HOW TO TREAT COMMON STAINS
- Oils (food, body oils, lotions): Spot clean with mild dishwashing liquid, a natural de-greaser. Wet stain with lukewarm/warm water and gently rub with dishwashing liquid. Launder as usual.
- Fresh/wet blood: Rinse immediately with a blast of cold water so it doesn't set. Gently rub with soap and rinse with cold water.
- Dried blood: Apply thick paste of salt + cold water onto stain and let soak 10-20 mins. Gently rub and rinse with cold water.
For other Q's or feedback, reach us through the email form below, live chat button, IG, SMS/Viber.