HERE TO HELP

We'd love to hear your thoughts and answer your queries. Talk to us!

FAQ

Store

SSL SECURED CHECKOUT

• Credit Card
• Gcash
• Bank Deposit to BPI

WE DELIVER NATIONWIDE

Area Rate Delivery Time
STANDARD SHIPPING (FREE for orders ₱3499 & up)
Metro Manila (via rider) ₱179 1-3 business days*
Bulacan | Laguna | Rizal | Cavite (via GoGo Express) ₱199 2-10 business days*
Elsewhere in PH (via GoGo Express) ₱219 7-10 business days*
SAME-DAY DELIVERY (except Sundays)

Metro Manila & Serviceable Areas

Based on distance from New Manila, shown at checkout. Order by 4:30pm (except Sun & Holidays) and receive within the day. NOT available for Personalized Linens.
PICKUP AT NEW MANILA (except Sundays)

-

Free Usually ready in 1-2 business days*. Pickup Mon-Sat.

*Add ~1-5 business days for Personalized Linens (may be longer during sales & holidays).

While we don't have a physical store, you're welcome to visit our warehouse in New Manila to check out our linens in person and make a purchase. Send us a message at +639178500331 or on Instagram @avaandavaph for full warehouse details.

You can also check out our linens at our partner retailers. If your preferred color or size isn’t available, you can order online for delivery (free for orders ₱3,499 & up) or pickup.

ava and ava philippines bamboo lyocell bedding official stockist store location - lazmall, frankie rockwell, rustan's, baby hub, urban essentials, urban mom, the parenting emporium, edamama

RETURNS + EXCHANGES

We allow exchange of full-priced items (for equal or higher priced items, subject to availability) within 7 days of receiving your order. Items must be in the same condition that you received them, unused, unwashed, and in the original packaging with tags. No refunds.

Non-exchangeable items
Gift cards
Sale or promotional items unless faulty

To process your exchange
Email hello@avaandava.com within 7 days of receiving your order. Provide your name, order # and reason for exchange. Once we confirm, please return the items within 7 days. Items sent back before notifying us will not be accepted. After inspection, we will notify regarding the delivery of the new item. Shipping costs shall be shouldered by the customer. 

FAULTY ITEMS

We take extreme care to ensure our goods are of the highest quality and are thoroughly inspected prior to shipment. In the unlikely event that you received a faulty, damaged, or incorrect item, message us at hello@avaandava.com and we will address it with urgency. Provide your name, order #, photo and description of the fault within 7 days of receiving your order.

ORDERS OUTSIDE AVA & AVA WEBSITE

We do not accept returns or exchanges for items made through our partner vendors or retailers. Kindly coordinate with them directly for their respective Return Policies.

Our Linens

Bamboo Lyocell Adult Bedding

If unsure, you may refer to our Bed Sheet Size Guide for Mattresses/Pillows in the Philippines, or message us in IG or +639178500331.

ava and ava organic bamboo bedding and bed sheets size chart philippines in inches and in cm- fitted sheet, flat sheet, pillowcases, duvet cover, duvet, comforter. For twin single, full double, queen, king, cali king size mattresses and beds.
PRODUCT TWIN | SINGLE FULL | DOUBLE QUEEN KING CALI KING
FITTED SHEET 39" x 75" x 16" 54" x 75" x 16" 60" x 80" x 16" 78" x 80" x 16" 72" x 84" x 16"
FLAT SHEET 70" x 102" 86” x 102" 96” x 106” 108” x 106” 108” x 106”
PILLOWCASE 20” x 30” 20” x 30” 20” x 30” 20” x 36” 20” x 36”
DUVET COVER & DUVET FILLER (COMFORTER) 68" x 90" 86” x 90” 86” x 90” 102” x 90” 102” x 90”
BOLSTER PILLOW & CASE 22" circumference (7" diameter) x 34" long
TRAVEL / SOLO BLANKET 40" x 60"

Swipe left/right to see all sizes.

 

 

Bamboo Lyocell Baby Bedding

If unsure, you may refer to our Fitted Sheet Size Guide for Popular Cribs / Playpens

ava and ava organic bamboo baby bedding and bed sheets size chart philippines in inches and in cm- fitted crib sheet for wooden crib 28 x 52 and playpen, baby pillows and bolsters, baby comforter, anti-flat head pillows, pillowcases and bolster cases
PRODUCT SIZE
FITTED CRIB SHEET

STANDARD | WOODEN CRIB 
28" x 52" x 10"

PLAYPEN | PACK 'N PLAY
26" x 39" x 10"

BABY COMFORTER 28" x 42"
ANTI-FLAT HEAD BABY PILLOW / CASE 8" x 12"
BABY BOLSTER / BOLSTER CASE 12" circumference x 20" long
TODDLER PILLOW / PILLOWCASE 14" X 20"
KIDS / TRAVEL BLANKET 40" X 60"

 

 

Pure Linen Kitchen & Table

ava and ava pure linen kitchen and table linens size chart in inches - table napkin, placemat, japanese style crossback linen apron, kids apron, bread bag
PRODUCT SIZE
TABLE NAPKIN 18" x 18"
PLACEMAT 14" x 19"
COASTER 4" x 4"
EASY APRON Fits S to L
EASY APRON JR Fits 3-8 y/o
BREAD BAG 12" x 17"

We use an optimal 300 thread count (TC) sateen weave for our 100% Bamboo Lyocell bedding, making it irresistibly soft, light, and strong.

Why Not a Higher Thread Count?

Softness Beyond Numbers

Many believe a higher thread count means softer sheets, but fabric quality, yarn, and weave matter more. Our 300 TC sateen-weave Bamboo Lyocell delivers a buttery-smooth texture that surpasses even 1000 TC cotton. It’s also softer and lighter than conventional bamboo viscose or rayon.

Breathability Matters

Packing too many low-quality threads into a square inch creates heavy, heat-trapping linens. At 300 TC, our Bamboo Lyocell bedding feels as luxurious as 1000 TC Egyptian Cotton while remaining breathable and temperature-regulating—perfect for the tropical climate of the Philippines.

NOT ALL BAMBOO FABRIC ARE CREATED EQUAL

These 3 words ensure that every stage—from fiber to finished product—is sustainable and does not involve harmful chemicals.

  • Organic — chemical-free plant growth

    Bamboo plants are grown without pesticides or synthetic fertilizers, making them safer for you and the environment.

  • Bamboo Lyocell — a better bamboo fabric

    To make bamboo fibers buttery soft, conventional bamboo fabric (such as viscose and rayon) involves toxic solvents which are harmful to your health, the planet, workers, and community.

    Bamboo Lyocell is a new generation of bamboo textile that involves a closed-loop process (saves 99% of water) that uses non-toxic solvents. The result is a truly sustainable fabric that's typically softer, lighter, and more durable than viscose.

  • OEKO-TEX® Standard 100 — certified-safe final product

    This globally recognized certification ensures that our finished fabric contains no chemicals which are harmful to your health. 

We care for your health and the planet. That’s why our bedding is made from 100% organic OEKO-TEX® Certified Bamboo Lyocell—pure, sustainable, and luxuriously soft.

Ever felt torn about going green—worried it’s not as stylish, comfortable, durable, or affordable? With AVA & AVA, you don’t have to think twice.

We believe that eco-friendly living shouldn’t be boring, complicated, or unsustainable. That’s why we offer fairly priced, premium linens—crafted with natural textiles, simple yet timeless designs, and thoughtful craftsmanship.

Sustainability isn’t just about the fabric—it’s about every detail, from production to the finished product. And it’s these details that set us apart.

Caring for Linens

Our linens are made to last, but you can keep them in top shape by caring for them properly. The main culprits that damage ANY fabric are friction, harsh chemicals, heat & UV rays. Natural linens should be treated the same way they were made —natural and free from harsh chemicals.

In a nutshell:
SEPARATE / INSIDE-OUT - COLD water - MILD detergent - LINE dry in shade - NO IRONING necessary

  BAMBOO LYOCELL PURE LINEN
Machine Wash or Handwash Wash inside out, separately. With like colors and fabrics, separate from rough or heavy items (towels, blankets, zippers, buttons, etc). Zip duvet covers closed. 
Mild liquid detergent, NO bleach or softener. If you must use powdered, dissolve fully first. Avoid "concentrated".
Cold, gentle cycle.
Dry Line dry in shade (best) or tumble dry low & remove promptly to prevent excessive wrinkling from heat.
Iron Stay wrinkle-free by shaking out between wash and dry. If desired, iron on low. Wrinkles define pure linen (part of the charm!). If desired, iron on high while damp.
Store Store in cool, dry place, away from direct sunlight when not in use. Best in breathable fabric bags. Avoid plastic & cardboard which may attract insects and cause yellowing.

*Pure linen may feel slightly stiff / firm to touch after wash, but will return to original softness when used.

ALL YOU NEED TO KNOW

  • Treat stains ASAP. The longer you wait, the harder it will be to remove. Avoid tumble-drying or ironing before treating the stain as heat sets it.
  • Choose the right water temp to avoid setting the stain. Use WARM for oily/fatty stains; COLD for others (coffee, blood, chocolate, ketchup, red wine, etc).
  • Use gentle stain removers. NO bleach & brighteners, which only fade natural dyes, strip and damage the fibers. Spot test if unsure. 
  • Gently rub or dab. Never scrub vigorously.

HOW TO TREAT COMMON STAINS

  • General stain remover using baking soda & vinegar: 
    • Step 1 | Sprinkle baking soda and pour some vinegar onto stain. Let sit for 30 minutes. Gently scrub the paste to help lift the stain.
    • Step 2 | If there's residual stain, soak in 1 part vinegar + 4 parts warm water for 30 minutes (better if overnight). For deep stains, you may need to repeat this 2-4 times.
    • Step 3 | Launder as usual.
    • Oxy bleach: You can also use oxy bleach instead of vinegar. Mix a few scoops with warm water and soak overnight. Oxy bleach is color-safe, chlorine-free, and free of harsh chemical smells. It safely and effectively brightens, disinfects, and removes dirt, stains, and odors. Search for 'oxygen bleach' on Lazada/Shopee.
  • Oils (food, body oils, lotions): Spot clean with mild dishwashing liquid, a natural de-greaser. Wet stain with WARM water and gently rub with dishwashing liquid. 
  • Fresh/wet blood: Rinse immediately with a blast of cold water so it doesn't set. Gently rub with soap and rinse with COLD water.
  • Dried blood: Apply thick paste of salt + cold water onto stain and let soak 20 mins. Gently rub and rinse with COLD water.

Contact Us

For other Q's or feedback, reach us through the email form below, IG, Viber.

good for you

Toxin-free organic linens for a healthy, natural home you and your loved ones can enjoy.